Branch Administrator – Phoenix, AZ

About the role

Sandvik Mining is seeking a Branch Administrator for its Phoenix, AZ location. The role is onsite and focuses on delivering high‑quality administrative and customer‑service support to the branch, workshop, and field teams.

Key responsibilities

• Provide office clerical and support services, including answering phones, directing calls, and greeting visitors.
• Set up workshop jobs, prepare supervisor packets, and enter, track, and expedite all workshop work‑in‑process (WIP) orders.
• Handle customer inquiries, follow up on orders, and act as the first point of contact for facility visitors.
• Support local management with meeting scheduling, travel arrangements, and event logistics.
• Order and maintain office supplies, vehicle safety equipment, uniforms, and tools for field service technicians.
• Perform general clerical duties such as accounts payable/receivable, mail distribution, credit application processing, and data entry.
• Enter warranty claims using Aurora and Sales Tools, and close jobs upon claim acceptance or rejection.
• Organize minor building maintenance and repair tasks.

Required profile

• Team‑player with a strong customer focus.
• Dedication to providing top‑notch service.
• Motivated, curious, and forward‑thinking individual who thrives in an inclusive, multicultural environment.
• Ability to manage multiple administrative tasks efficiently.

Required skills

• Aurora
• Sales Tools

What we offer

• Competitive wages and benefits.
• Strong support for learning and professional development.
• Opportunities to grow a rewarding career within a globally connected organization.