Bilingual Receptionist (English/Spanish) – Remote

About the role

Job Duck is looking for a bilingual English‑Spanish Receptionist to be the first point of contact for our clients. Working remotely, you will handle high‑volume communications and support the administrative flow of a fast‑paced, culturally diverse team.

Key responsibilities

• Answer and route incoming calls, emails, texts, and faxes to the appropriate departments.
• Schedule appointments, manage calendars, and coordinate meeting logistics.
• Maintain accurate client records in our CRM system.
• Follow up on missed calls and unattended inquiries to ensure timely responses.
• Provide a professional phone presence and represent the company’s brand positively.

Required profile

• Bilingual proficiency in English and Spanish.
• Strong customer‑service orientation with active listening skills.
• Ability to multitask, prioritize, and work efficiently in a high‑volume environment.
• Excellent attention to detail and accuracy.
• Reliable remote workstation (laptop/PC, headset, stable internet) and a quiet, distraction‑free workspace.

Required skills

• CRM software

What we offer

• Monthly compensation ranging from $1,015 to $1,100 USD.
• Full‑time, 100% remote, long‑term position.
• Paid time off, parental leave, and referral bonuses.
• Professional development, training, and dedicated team support.