Bilingual Intake Specialist – Middle School Alliance

About the role

The Middle School Alliance (MSA) seeks a bilingual Intake Specialist to support recruitment, family engagement, and after‑school programming at designated middle schools. Working evenings on‑site, you will act as a liaison between students, families, and school staff, ensuring smooth program operations and fostering inclusive participation.

Key responsibilities

• Assist MSA Coordinator with student sign‑in, snack distribution, dismissal procedures, and site transitions.
• Support events, special activities, and school‑based initiatives.
• Conduct student recruitment, enrollment, and outreach to families, teachers, and school personnel.
• Communicate program schedules, attendance expectations, transportation updates, and special events to families.
• Promote equitable access to opportunities and encourage diverse student participation.
• Gather feedback from youth, families, providers, and school staff to inform continuous improvement.
• Participate in professional development, coaching, and quality‑improvement activities as time allows.

Required profile

• Strong interpersonal skills with the ability to build positive relationships with youth and families.
• Excellent communication skills in both English and a second language.
• Reliability to work evenings (4‑7 pm, Monday‑Thursday) and occasional additional hours for recruitment and home visits.
• Commitment to the mission of a humanitarian, non‑profit organization.

Required skills

• Fluency in English and a second language (bilingual).

What we offer

• Opportunity to make a meaningful impact on middle‑school students and their families.
• Professional development and training within a global humanitarian organization.
• Collaborative, mission‑driven work environment.