Bellman

About the role

We are looking for a friendly and professional Bellman to create a positive first and last impression for our guests. You will be the face of the hotel, assisting with luggage, transportation, and guest inquiries while ensuring a welcoming atmosphere.

Key responsibilities

• Greet guests, handle luggage, and escort it to rooms on arrival and departure.
• Arrange transportation, hail taxis, and provide local information.
• Assist with guest requests such as tours, lost‑and‑found items, and delivery of messages, packages, flowers, or amenities.
• Maintain the bell closet, carts, lobby, and assigned public areas clean and organized.
• Support valet staff during busy periods and cover lunch breaks.
• Prepare meeting rooms and set up complimentary lobby services, including morning coffee.

Required profile

• Professional, friendly demeanor with strong customer‑service orientation.
• Ability to work independently, manage multiple tasks, and respond quickly to guest needs.
• Physical capability to lift and move luggage safely.
• Excellent communication skills and a genuine passion for enhancing guest experiences.

Required skills