AV Production Technician

About the role

Amgen is looking for an AV Production Technician to support the planning, setup, operation and delivery of high-quality live, hybrid and virtual events across its event spaces, auditoriums, control rooms and digital collaboration environments. The role calls for strong hands-on audio and video production skills, with emphasis on Dante audio, NDI video, streaming, webcasting and virtual meeting support.

Key responsibilities

• Support end-to-end technical execution of live, hybrid and virtual events, including meetings, town halls, webcasts, executive events, auditorium productions and campus events.
• Operate, configure and troubleshoot audio consoles, video switchers, playback systems, cameras, microphones, encoders, decoders, displays and control room equipment.
• Manage Dante audio networks and NDI video workflows, including routing, device configuration, discovery and troubleshooting.
• Provide technical support for streaming and webcasting platforms, and support virtual meeting platforms such as Webex, Microsoft Teams and Zoom.
• Serve in multiple live production roles as needed, such as Audio Technician, Video Technician, Virtual Meeting Operator, Graphics Operator, Playback Operator or Streaming Technician.
• Perform pre-event checks, signal testing, room validation and quality control; maintain auditoriums and control room systems.
• Troubleshoot issues during live events, coordinate with vendors and internal teams on repairs, upgrades and installations, and support continuous improvement of workflows and documentation.

Required profile

• Bachelor's degree, or associate's degree with 4 years of engineering or event production experience, or high school diploma/GED with 6 years of such experience.
• Hands-on experience supporting live, hybrid and virtual event production in a corporate, enterprise, auditorium, broadcast or similar environment.
• Strong troubleshooting skills, excellent customer service, and the ability to handle multiple priorities in a fast-paced setting.

Required skills

• Professional audio systems, including Dante audio.
• Professional video systems, including NDI video.
• Streaming, webcasting and collaboration platforms (Webex, Microsoft Teams, Zoom).
• Preferred: experience with production switchers, enterprise collaboration spaces, and tools such as Webex Events, Teams Live Events, Socio, Kaltura, VizRT, Atomos, Crestron and Office 365.

What we offer

• A competitive benefits package, including health and welfare plans for staff and eligible dependents and financial plans.
• An annual salary range posted for the U.S. (excluding Puerto Rico), varying by skills, experience and qualifications.