Automotive Service Technician

About the role

Mercedes‑Benz of Hampton is seeking certified automotive service technicians of all levels to join a clean, safe, temperature‑controlled shop. The role involves diagnosing, maintaining and repairing a wide range of vehicle systems while delivering excellent customer service.

Key responsibilities

• Perform repairs and maintenance as specified on repair orders efficiently and in line with dealership policies.
• Test components and systems using diagnostic tools and special service equipment; conduct test drives when required.
• Diagnose, maintain, and repair automotive systems across all vehicle makes and models.
• Communicate directly with Service Advisors to keep customers informed of additional service needs.
• Complete online multi‑point inspection reports and execute warranty repairs to manufacturer specifications.

Required profile

• Minimum of 2 years experience as an automotive technician.
• Strong work ethic, fast learner, and ability to work well in a team.
• Good written and verbal communication skills and customer‑service orientation.
• Valid driver’s license with a clean record.

Required skills

• Proficiency with diagnostic tools and electronic diagnostic equipment.
• Ability to perform general automotive repairs and maintenance.
• Computer literacy for using shop management and inspection software.

What we offer

• Plenty of work in a climate‑controlled, state‑of‑the‑art service environment.
• Paid training, advancement opportunities, and flexible schedules.
• Comprehensive health, dental, and medical benefits, 401K, and paid time off.