Assistant Manager - Pheasant Lane Mall

About the role

Abercrombie & Fitch is hiring an Assistant Manager for its Pheasant Lane Mall store in Nashua. The role combines business strategy, operations, creativity and people management: driving sales through analysis and customer service, overseeing daily store operations, and leading the team from recruiting and training to engagement and development. It is built on a promote-from-within philosophy.

Key responsibilities

• Perform opening and closing routines
• Supervise the sales floor and stockroom, ensuring excellent customer service and smooth operations
• Handle staffing and scheduling, and manage payroll
• Train and develop non-management staff
• Demonstrate product knowledge and brand awareness while driving sales
• Build and maintain visual displays
• Analyze reports to inform decisions
• Protect store assets and run inventory control
• Operate register and point-of-sale systems
• Fulfill omnichannel orders
• Represent the brand and embody company culture and values

Required profile

• Bachelor's degree or one year of supervisory experience in a customer-facing role
• Strong customer focus and knowledge of current fashion trends
• Strong work ethic and drive to achieve results
• Strong communication and interpersonal skills, and ability to coach others
• Ability to balance multiple tasks, stay detail-oriented and thrive in a fast-paced environment

What we offer

• Quarterly incentive bonus program
• Paid time off and paid volunteer day per year
• Merchandise discount
• Medical, dental and vision insurance, life and disability insurance, and an associate assistance program
• Paid parental and adoption leave
• 401(k) savings plan with company match
• Training and development, with promotion opportunities from within