Assistant Community Manager - South Shore

About the role

A full-time Assistant Community Manager is needed for a stabilized, garden-style community of 450 units in Alameda, California. The role supports the Community Manager in the financial and operational side of the community, working Sunday to Thursday, 9am to 6pm. It suits someone with property management experience overseeing communities of 400+ residential units.

Key responsibilities

• Collect and post rent, fees and other payments, prepare daily bank deposits, reconcile bank accounts, prepare financial reports and process invoices and payables.
• Operate the property management software (Yardi/OneSite) accurately and keep it updated and backed up.
• Review resident files and accounting records to identify unpaid or late fees, communicate with residents, collect on delinquencies and enforce the lease.
• Review and submit vendor, contractor and service provider invoices, obtain community manager approval, code charges to the Chart of Accounts and manage communication with vendors, accounting and the owner.
• Follow company procedures for evictions, including notices, court hearings and eviction proceedings.
• Process resident move-outs, applying deposit and lease cancellation fees where applicable.
• Respond promptly to resident complaints and requests, and act as on-site supervisor in the Community Manager's absence, coordinating maintenance and make-ready tasks.
• Assist the owner relationship through meetings, community tours and performance updates.
• May support leasing and marketing by greeting prospects, showing ready apartments and models, closing leases and helping applicants complete applications and credit checks.

Required profile

• Preferred: Bachelor's degree in Business Management, Communications or a related field.
• 1-3 years of relevant experience in residence life and/or property management covering community management, sales, marketing and customer service.
• Understanding of lease terms and lease enforcement, including collections.
• Valid driver's license to drive a golf cart on property, and all licenses and certifications required by state and local law.

Required skills

• Strong proficiency in property management software (Yardi, OneSite, Entrata).
• Proficiency in internet, word processing, spreadsheet and database programs.
• Excellent written and verbal communication skills; detail-oriented and able to work independently and collaboratively.

What we offer

• Eligible for a 20% housing discount.
• Position eligible for incentive-based bonuses.