Assistant Community Manager – Ivy Point

About the role

This dual‑focus position blends financial acumen with customer‑centric sales skills to support the overall success of the Ivy Point community. Reporting to the Community Manager, the Assistant Community Manager helps oversee both the financial and operational aspects of the property while engaging prospective and current residents.

Key responsibilities

• Collect and post rent, fees, and other payments; prepare daily bank deposits and reconcile accounts.
• Process invoices, manage payables, and generate monthly financial reports.
• Operate property management software (Yardi/OneSite) to record transactions and maintain data integrity.
• Review resident files for unpaid balances, communicate with residents on delinquencies, and enforce lease terms to maximize revenue.
• Conduct personalized tours for prospective residents, answer inquiries, and follow up to achieve occupancy goals.
• Build and maintain strong relationships with residents, ensuring high satisfaction levels.

Required profile

• Strong attention to detail and ability to manage multiple financial tasks accurately.
• Excellent communication skills for interacting with residents and prospects.
• Ability to support the Community Manager in both operational and leasing activities.

Required skills

• Proficiency with Yardi property management software.
• Proficiency with OneSite property management software.
• Basic accounting and bookkeeping knowledge.