Analytics Consultant - Adobe Customer Journey Analytics

About the role

Merkle, part of Dentsu, is seeking an Analytics Consultant to work hands-on in Adobe Customer Journey Analytics, combining quantitative marketing analytics with a strong grasp of customer data to answer real business questions for clients. The position is listed as remote, with consideration given to remote candidates.

Key responsibilities

• Analyze quantitative and qualitative data and interpret results for staff and stakeholders using graphs, charts and visualization mapping.
• Extract and shape data from internal and external sources to build usable reports and presentations.
• Make data visually clear and easy to navigate for end users, and aggregate data to build streamlined data pipelines across systems.
• Build and maintain CJA data views, segments, calculated metrics and Workspace projects so clients can analyze behavior across channels.
• Build executive dashboards and communicate findings to stakeholders to support data-driven decisions.
• Validate data, sanity-check numbers and QA deliverables before they reach clients.
• Keep up with industry trends and emerging analytics technology, and package deliverables for reuse by other Merkle teams.

Required profile

• US citizen prepared to pass a US government background check, including fingerprinting at a US passport office.
• Bachelor's degree or equivalent experience in statistics, analytics, economics or a related quantitative field.
• 2+ years of quantitative analysis experience, ideally in marketing or an agency setting.
• Able to move from observations to data-backed insights and recommendations, and to work independently without relying on AI for analytical thinking.
• Strong presentation skills, on camera and occasionally in person, and comfort with AI tools.

Required skills

• Hands-on experience with BI and digital analytics tools such as Tableau and Power BI.
• Adobe Certified Professional for Adobe Customer Journey Analytics (AD0-E608) or higher, or 1+ years of hands-on CJA experience.
• Advanced Excel and strong PowerPoint skills.
• Preferred: 2+ years with Adobe Analytics Workspace projects, Adobe Experience Platform data collection or schema design, and agency or consulting experience across multiple clients.

What we offer

• Salary range of $68,000-$96,000.
• Medical, vision and dental insurance, life insurance, and disability coverage.
• 401k, flexible paid time off, at least 15 paid holidays, paid sick and safe leave, and paid parental leave.
• Hybrid work: employees within commuting distance of a headquarters or hub office may be required to work in the office 2-3 days per week; those further away may be designated remote.