Administrative Assistant – HR Services (Hybrid)

About the role

We are seeking a detail‑oriented Administrative Assistant to provide HR‑related employee services for our Houston office. This long‑term contract role operates on a hybrid schedule, with onsite work Monday through Thursday and remote work on Friday.

Key responsibilities

• Respond to employee inquiries about HR policies, procedures, payroll, timekeeping, and benefits.
• Record, track, and close interactions in electronic systems while maintaining organized documentation.
• Coordinate with internal HR teams and other departments to resolve escalated concerns.
• Assist with onboarding, training new staff, and sharing process knowledge.
• Collaborate with payroll, benefits, recruiting, IT, and security groups to ensure thorough employee support.
• Maintain filing systems, prepare reports, update templates, and organize department materials.
• Process pay‑related updates such as merit increases, promotions, and compensation adjustments.
• Manage documentation and follow‑up for leaves of absence, disability claims, workers’ compensation, accommodations, and new employee paperwork.

Required profile

• Experience in administrative support, HR operations, or a related office environment.
• Strong customer service and communication skills.
• Excellent organizational abilities with the capacity to prioritize multiple tasks in a fast‑paced setting.
• Ability to work collaboratively across departments and follow through on issue resolution.

Required skills

• Microsoft Excel
• Microsoft Word
• Microsoft Outlook
• Microsoft PowerPoint