Account Manager – Property & Casualty (Remote)

About the role

Our client, a growing insurance and financial services firm, is looking for a licensed Account Manager to deliver high‑touch Property & Casualty (P&C) service to an expanding client base. The role is remote, but candidates must reside in the Central or Eastern Time Zone. You will act as the primary point of contact, handling policy support, broker‑of‑record transitions, and urgent client needs.

Key responsibilities

• Manage and service a growing portfolio of individual, family, and business P&C clients.
• Serve as the main contact after introductions from advisors, leadership, or internal partners.
• Assist clients with policy paperwork, signatures, broker‑of‑record changes, and account updates.
• Provide responsive, high‑touch support for policy questions, claims issues, and urgent requests.
• Communicate with clients, carriers, and internal teams to keep requests moving forward.
• Coordinate closely with teammates to ensure accurate and timely handling of client needs.
• Maintain organized documentation of communications, policy changes, and service requests in internal systems.
• Represent the firm professionally with clients, referral partners, carriers, and other external contacts.
• Contribute to improving systems and workflows as the P&C platform scales.

Required profile

• Active Property & Casualty license.
• 3+ years of experience in P&C account management, insurance service, or client support.
• Background in an insurance agency, brokerage, financial services firm, or similar environment.
• Strong communication skills and ownership of follow‑up.
• Excellent organization, responsiveness, and attention to detail.
• Ability to manage fluctuating client volume and prioritize urgent needs.
• Professional, warm, and service‑mindset in client interactions.
• Self‑motivated remote work style while staying closely connected to the team.
• Sales experience is a plus but not required.

Required skills

What we offer

• Base salary $55,000–$65,000 per year, dependent on experience.
• Bonus and/or commission opportunities as the role grows.
• Remote work with a values‑driven, collaborative team.