Account Manager
daupler · Overland Park
Job description
About the role
Daupler is looking for an innovative Account Manager to ensure customer success and drive retention for utility and public‑sector clients. You will act as a trusted advisor, manage projects, and help grow accounts through strategic insights and upsell opportunities.
Key responsibilities
- Serve as the trusted advisor and primary point of contact for assigned accounts, building long‑term relationships across client organizations.
- Plan and deliver client‑facing projects, defining scope, milestones, timelines and success criteria while coordinating cross‑functional teams.
- Maintain high retention rates by delivering value, identifying upsell opportunities and supporting renewal negotiations.
- Provide industry insights on utilities, public works and govtech, advising clients on best practices and regulatory changes.
Required profile
- Bachelor’s degree or equivalent experience.
- Experience in project management, account management or client success, preferably in utilities, water, power or govtech.
- Strong communication, organizational and collaborative skills.
- Proven ability to drive revenue growth while keeping customers satisfied.
Required skills
- Project planning and delivery across multiple stakeholders.
- Relationship management and client advocacy.
- Understanding of utilities, public‑sector or govtech industry dynamics.
What we offer
- Flexible and casual hybrid work environment.
- Unlimited paid time off.
- Health, dental and vision insurance.
- Growth opportunities in a rapidly scaling company.
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Published 2 days ago
Expires 1 month from now
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daupler
Overland Park
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