Wholesale Assistant

About the role

We are looking for a Wholesale Assistant to support our Sales Manager in North America. Based in New York City, the role works in a hybrid model (four days onsite, one day remote) and will help manage wholesale operations, order processing and customer communication.

Key responsibilities

• Provide daily administrative support to the Sales Manager on all wholesale tasks.
• Enter and confirm seasonal orders in the ERP system, extract purchase orders from customer portals when needed.
• Serve as the main contact for product templates, UPC uploads and product copy.
• Track updates, approve orders in ERP and maintain master files (customer contacts, payment terms, distribution matrix).
• Prepare and share product knowledge information and coordinate product knowledge clinics.
• Assist with seasonal market preparation, including data, appointment management, showroom and tradeshow setup.
• Support the VEJA team at tradeshows and engage prospective customers.

Required profile

• Commitment to VEJA’s fair‑trade and sustainability vision.
• Ability to work autonomously and prioritize multiple tasks.
• Strong organizational and detail‑oriented approach.
• Willingness to travel for work.

Required skills

• Beginner to intermediate experience with Retail Math.
• Proficiency in Microsoft Excel, including V‑lookups and pivot tables.