Visitor Experience Specialist

About the role

The Virginia Museum of Fine Arts is seeking friendly, confident individuals to join its Visitor Services team as Visitor Experience Specialists. In this front‑line position you will greet guests, sell tickets, and ensure a welcoming, inclusive environment throughout the museum.

Key responsibilities

• Assist visitors at the Visitor Services desk, exhibition entrances, and atrium.
• Process ticket sales, admissions, and special exhibition registrations.
• Provide accurate information about museum hours, exhibitions, and amenities.
• Handle cash and electronic transactions in a courteous manner.
• Support crowd management and maintain a safe, orderly flow of guests.

Required profile

• Strong interpersonal and communication skills.
• Reliability, punctuality, and a positive attitude.
• Ability to work flexible hours, including evenings and weekends.
• Interest in art, culture, and public service.

Required skills

What we offer

• Free admission to special exhibitions and museum programs.
• Employee discounts at the museum café and shop.
• Flexible scheduling for daytime, evening, and weekend shifts.
• Opportunities to engage with a vibrant arts community.