Virtual Assistant – Rental Property Management (City CAP)

About the role

We are seeking a full‑time Virtual Assistant to support a U.S.-based rental brokerage and property management company. The role focuses on streamlining the administrative workflow for filling rental units, coordinating inspections, and managing City CAP applications.

Key responsibilities

• Complete and organize rental paperwork and documentation.
• Submit required documents to case workers and follow up as needed.
• Communicate with case workers, managers, and other parties involved in the rental process.
• Schedule and coordinate apartment inspections, then follow up to ensure units are ready for rent.
• Track vacancies and assist in filling units quickly.
• Handle pre‑claims and related documentation.
• Assist with City CAP applications and follow‑ups.
• Maintain organized records of applications, vacancies, deadlines, and pending documentation.
• Provide regular updates to management using Excel and email.

Required profile

• Previous experience in property management, rental management, affordable housing, or a related field.
• Experience communicating with case workers.
• Familiarity with housing inspections and inspection processes.
• Strong English communication and follow‑up skills.
• Excellent organizational skills and attention to detail.
• Ability to manage multiple applications and vacancies simultaneously.
• Self‑motivated and able to work independently.

Required skills

• Microsoft Excel