Veterinary Practice Director

About the role

The ASPCA is looking for a Veterinary Practice Director for its Brooklyn Community Veterinary Clinic (CVC), a fast-paced nonprofit facility providing expert veterinary care to underserved communities. The director leads a team of managers covering client experience, nursing/medical support and veterinary medicine, ensures high-quality patient care and delivers excellent client experiences. The position is on-site at 464 New Lots Ave, Brooklyn, NY, Monday to Friday on an 8-hour schedule with occasional flexibility beyond hours and up to 5% travel.

Key responsibilities

• Lead a team of managers and oversee daily clinic operations, scheduling and staffing to run a high-volume practice efficiently
• Recruit and hire staff, provide onboarding, training and feedback, and develop the next generation of leaders
• Partner with the Regional Management Team and the Regional Medical Director or Nursing Director on non-medical and medical matters respectively
• Run high-volume surgery and appointments smoothly and align decisions with the department's priorities
• Deliver a superior client experience and patient care, following the clinic's Standard Operating Procedures and meeting impact goals
• Maintain a safe workplace: oversee safety protocols, OSHA compliance, incident prevention, and Fear Free certification for all staff
• Oversee financial and administrative health, including cash management, expenses, payroll, data integrity and time/attendance compliance
• Supervise security and custodial contractors, coordinate repairs and maintenance, and work with internal and inter-agency partners

Required profile

• Passion for mission-driven work and a desire to serve pets and people
• Strong professional operations and people leadership experience
• Willingness to occasionally report to other ASPCA locations in the metro area and to travel up to 5%

What we offer

• Target hiring salary of $117,500 - $132,000 annually, with a possible signing bonus
• Health coverage, employer-paid dental, optional vision, life and long-term disability insurance
• Vacation, sick and bereavement time, paid parental leave, paid holidays and 1 week of paid personal time
• 401(k) with employer matching up to 4% plus an additional 4% annual contribution
• Professional development, internal mobility and field support opportunities