USAC Sales Operations Leader

About the role

The Automotive Aftermarket Division (AAD) needs a Sales Operations Leader to enable the United States and Canada sales organization to grow efficiently. You will partner with division leadership and cross‑functional teams to drive Commercial Excellence initiatives and improve sales performance.

Key responsibilities

• Design and manage customer‑facing data processes and sales analytics to support strategic objectives.
• Lead organizational design and refine owned processes for maximum efficiency.
• Drive improvement projects such as coverage models, incentive compensation, agent commissions, master data management, territory planning, forecasting, CRM enhancements, AI‑enabled productivity tools, and training.
• Coach sales and division leaders on objective setting, performance management, AI tools, and change leadership.
• Implement and guide the Global Sales Incentive Compensation Framework and Sales Performance Management structure.

Required profile

• Bachelor’s degree or higher, verified before start date.
• Minimum five years of experience in sales, sales operations, business analytics, marketing, business development, or business operations in a private, public, government, or military environment.

Required skills