Telesales Representative (CDI) – Full-time

About the role

Join Connecticut Distributors Inc., a leader in the wine and spirits industry, as a Telesales Representative. You will manage a dedicated portfolio of retail and restaurant accounts, driving growth for supplier brands and supporting the company’s e‑commerce platform.

Key responsibilities

• Contact assigned accounts daily to take orders, promote new items, and maintain an efficient call schedule.
• Develop and present sales presentations via phone, email, and in‑person, aligning company priorities with customer needs.
• Analyze each account to identify specific needs and tailor product recommendations.
• Maintain accurate pricing, product programming, and competitive intelligence using industry publications.
• Coordinate POS deliveries and collaborate with the marketing team on e‑commerce initiatives.
• Track inventory, communicate out‑of‑stock situations, and collect online payments.

Required profile

• High school diploma required; associate or bachelor’s degree preferred.
• At least one year of sales or related industry experience.
• Understanding of wine and spirits market.
• Ability to hold a DABCC Permit.
• Strong verbal and written communication, customer‑service orientation, and attention to detail.

Required skills

• Proficient with Microsoft Office and general PC applications.
• Strong computer and technical aptitude for using various sales and e‑commerce systems.