Field Service Professional – Smart Home Tech

About the role

Join Vivint Smart Home as a Field Service Professional, the face of the company installing cutting‑edge smart home technology while identifying and selling upgraded solutions to give customers total peace of mind.

Key responsibilities

• Install, service, and troubleshoot security cameras, smart locks, and home automation systems.
• Evaluate customer homes on‑site and recommend or sell equipment upgrades and service enhancements.
• Train homeowners on the operation of their new smart home system.
• Participate in ongoing coaching and leadership training to advance within the national organization.

Required profile

• Sales mindset with experience in retail, B2C sales, insurance, or service‑based sales (preferred).
• Customer‑first attitude, integrity and ability to build rapport with diverse customers.
• Valid driver’s license, good driving record and ability to pass background and licensing checks.
• Physical ability to lift up to 45 lb, climb ladders up to 14 ft and work in confined spaces such as attics.

Required skills

• Installation of security cameras.
• Installation of smart locks.
• Setup and configuration of home automation systems.

What we offer

• Competitive hourly base pay plus uncapped commission and performance incentives.
• Company vehicle and gas card; drive time paid.
• 4‑day work weeks (4/10 schedule, includes Saturdays).
• Paid training, tools, cell phone, tablet and licensing.
• 10 paid holidays, 2 weeks PTO, 401(k) with 6 % match, employee stock purchase program and employee pricing on equipment.
• Eligibility for a yearly company‑paid incentive trip (plus one guest).