Telecom OSS/BSS Consultant – Saint Louis

About the role

Infosys is seeking a Telecom OSS/BSS Consultant to join its Communications, Media, and Technology unit in Saint Louis, MO. The role focuses on delivering strategic, technology‑driven solutions for telecom clients, leveraging deep industry knowledge and consulting expertise.

Key responsibilities

• Conduct business analysis using predictive analytics and scenario modelling to uncover strategic opportunities.
• Evaluate IT solutions against client goals, providing recommendations for technology alignment.
• Produce precise system documentation and translate complex technical concepts for diverse stakeholders.
• Research third‑party products, delivering detailed insights on features, performance, and integration capabilities.
• Design solution architectures, create architectural diagrams, and ensure scalability and resilience.
• Lead technical implementation, optimize system performance, and define maintenance strategies for long‑term reliability.

Required profile

• Strong background in telecom communications technologies and OSS/BSS domains.
• Experience in consulting processes, agile methodologies, and program management.
• Ability to influence long‑term strategic decisions and drive value‑chain optimization.
• Excellent documentation and stakeholder communication skills.

Required skills

• Telecom communication technologies
• OSS/BSS expertise
• Predictive analytics
• Scenario modelling
• Solution architecture and architectural diagram design
• Agile consulting
• Program management