Technical Instructor (BBP) - Semiconductor Inspection

About the role

KLA, which makes inspection tools and metrology systems for the semiconductor industry, is hiring a Technical Instructor (BBP) in Phoenix. The instructor works with senior instructors, product engineers, manufacturing engineers and PSO team members to train field engineers and external customers on service, maintenance, installation, repair and troubleshooting. The role uses new technology such as augmented reality to deliver training.

Key responsibilities

• Develop technical training and deliver it to field service engineers, technical support engineers, install engineers and external customers.
• Master the assigned tools, build training plans, validate service documentation and procedures, and lead training projects with stakeholder reviews and risk assessments.
• Take part in tool building, manufacturing, field support, upgrades and installs, and keep technical skills current.
• Create training content and videos, certification plans and remote/web-based modules, and use new software and tools.
• Maintain the assigned tools with regular health checks, preventive and corrective maintenance and upgrades.
• Review and validate service procedures, monitor errors and changes, and give corrective feedback to technical writers.
• Support afternoon/evening shift training schedules and travel about 15-20% of the time.

Required profile

• Minimum 5 years of related experience with a bachelor's degree, or 3 years with a master's degree, or equivalent experience.
• Engineering degree in optical, mechanical, electrical or electronic engineering, or at least 3 years of technical experience on semiconductor inspection or metrology equipment (BBP system preferred).
• Proven track record supporting install, service, tool building, manufacturing or technical support activities on semiconductor systems.
• Ability to communicate in English with an international audience.
• Experience in technical training or mentoring junior engineers is a plus.

What we offer

• Base pay of $35.34-$60.10 per hour.
• Possible performance incentives and benefits such as medical, dental, vision, life insurance, 401(k) with company matching, ESPP, tuition reimbursement, EAP, paid time off and family care leave.