Systems Administrator – IT Support (Contract)

About the role

We are seeking a hands‑on Systems Administrator to join a busy business‑management environment in Sherman Oaks. This contract position works closely with IT leadership to keep Windows and Mac devices running smoothly, support end users, and maintain reliable daily technology operations.

Key responsibilities

• Coordinate onboarding and off‑boarding technical tasks, managing accounts, devices, and access.
• Provide onsite and remote support for Windows and macOS users, diagnosing and resolving issues.
• Maintain accurate hardware and software inventory and assist with IT equipment procurement.
• Use remote monitoring and management tools to oversee endpoint health and perform routine maintenance.
• Create and update internal IT guides, procedures, and documentation.
• Install and configure workstations, peripherals, and basic network components.
• Investigate security incidents, verify backups, and support system reliability checks.
• Support collaboration tools such as Office 365, conference‑room AV, printers, Wi‑Fi, and basic networking.

Required profile

• Minimum 2 years of desktop or systems support experience.
• Working knowledge of Active Directory, Windows Server, and Windows 10 administration.
• Experience supporting both macOS and Windows devices.
• Familiarity with Microsoft Office, Office 365, and common cloud‑based collaboration platforms.
• Ability to troubleshoot connectivity, Wi‑Fi, printer, and basic router issues.
• Experience with ticketing and endpoint management tools.

Required skills

• Active Directory
• Microsoft Windows Server
• Windows 10
• macOS
• Microsoft Office / Office 365
• Remote monitoring and management tools
• Ticketing and endpoint management systems
• Dell hardware
• Citrix environments
• Zoom
• Apple device management tools