Supply Chain Operations Manager – Louisville, KY

About the role

Hawthorn Innovations is seeking a hands‑on Supply Chain Operations Manager to keep its custom hospitality product pipeline moving smoothly. Based in Louisville, you will coordinate vendor sourcing, warehouse logistics and fulfillment for high‑profile brands.

Key responsibilities

• Run the end‑to‑end supply pipeline, from RFP and vendor quoting through manufacturing, inbound shipping, warehouse receiving, inventory management, order fulfillment and outbound logistics.
• Oversee daily warehouse operations, including receiving, inventory counts, picking, packing and shipping, and coordinate order processing with ShipStation.
• Manage vendor and freight relationships, negotiate with domestic and international suppliers, create purchase orders and track shipments across ocean, air, LTL and parcel modes.
• Maintain and improve the company’s custom database and Airtable systems that track product lifecycle and logistics data.
• Lead and schedule warehouse staff and temporary labor to meet volume demands.

Required profile

• Highly organized and resource‑ful with the ability to handle multiple tasks in a fast‑moving environment.
• Hands‑on problem‑solver who can troubleshoot freight delays and resolve customs or paperwork issues.
• Strong communication skills to coordinate with warehouse, accounting and supply‑chain teams.

Required skills

• Airtable
• ShipStation

What we offer

• Opportunity to work on high‑profile hospitality brands such as Suntory, Diageo and Outback Steakhouse.
• Dynamic environment with creative agency, production studio and manufacturing divisions under one roof.