Studio Coordinator

About the role

We are looking for a motivated Studio Coordinator to be the first point of contact for our clients. You will ensure a welcoming atmosphere, manage appointments, and support the smooth operation of our studio team.

Key responsibilities

• Greet clients warmly, creating a positive first impression.
• Handle client inquiries, schedule appointments, and resolve concerns promptly.
• Maintain the appointment booking system and optimize studio resource usage.
• Collect and securely manage client information, including medical history forms.
• Assist clients with consent forms and explain their purpose.
• Answer phone calls, respond to emails, and provide information on services, pricing, and policies.
• Keep the front‑desk, reception, and waiting areas clean and organized.
• Process payments, verify insurance when applicable, and issue receipts or invoices.
• Coordinate with clinical and administrative staff to ensure efficient client care.
• Support office policies, manage inventory of supplies, and place orders as needed.
• Stay informed about services, treatments, and promotions to advise clients accurately.
• Handle confidential client data in compliance with privacy regulations.
• Assist with marketing activities such as distributing promotional materials and gathering testimonials.

Required profile

• Bachelor’s degree or comparable industry experience preferred.
• Excellent written and verbal communication skills.
• Ability to thrive in a fast‑paced, customer‑service‑oriented environment.
• Strong organizational skills and attention to detail.
• Self‑starter with a passion for learning and a sense of ownership.

Required skills

• Experience with Zenoti or similar medical CRM systems.
• Social media management experience.

What we offer

• 15 days paid time off.
• 13 paid holidays.
• Medical, dental, and vision coverage.