Student Services Coordinator – Center for Belonging

About the role

The Student Services Coordinator supports the design, coordination, and execution of cohort‑based programming at Northeastern University’s Oakland campus. This position shapes the first‑year student experience by fostering belonging, community, and connection during critical transition periods.

Key responsibilities

• Design, coordinate, and implement a comprehensive calendar of cohort‑based programs and events that support student transition, connection, and success.
• Recruit, hire, train, and supervise student staff and peer leaders, providing ongoing coaching and performance evaluation.
• Manage program budgets, expense tracking, forecasting, and Concur submissions; prepare reports and assessments.
• Serve as a primary connector between students and external community organizations, cultivating partnerships that expand resource access.

Required profile

• Bachelor’s degree required; Master’s degree preferred.
• 3–5 years of relevant experience in student affairs, first‑year programs, orientation, or related higher‑education programming.
• Demonstrated knowledge of student development theory and best practices in student affairs.

Required skills

• Proven expertise in event planning, coordination, and program management.
• Strong interpersonal and communication skills with the ability to engage diverse constituencies.
• Ability to build and sustain collaborative working relationships within a multicultural environment.

What we offer

• Comprehensive benefits package including medical, vision, dental, paid time off, tuition assistance, wellness, retirement, and commuting assistance.
• Base pay rate of $31.79 per hour.