Strategic Operations Manager – Delivery Operations

About the role

Uber Eats is looking for a Strategic Operations Manager to help shape and optimise delivery operations across the US and Canada. You will partner with product, engineering, finance and other teams to design high‑impact projects that drive growth, efficiency and a better experience for customers, couriers and merchants.

Key responsibilities

• Identify and scope performance‑improvement opportunities across supply, demand and merchant experience.
• Own end‑to‑end project delivery, set metrics, track progress and keep leadership informed.
• Analyse complex data sets, build models and translate insights into strategic decisions.
• Advise senior leadership on long‑term strategy by defining critical metrics and dashboards.
• Collaborate with product teams to shape solutions that meet business and customer needs.
• Project‑manage cross‑functional roll‑outs across the US and Canada, establishing and measuring key performance indicators.

Required profile

• At least 1.5 years of professional experience in consulting, investment banking, technology, operations, strategy or analytics.
• Proficiency with SQL and Excel/Google Sheets.
• Bachelor’s degree.
• Ability to thrive in a fast‑paced, ambiguous environment and solve complex problems.

Required skills

• SQL
• Excel
• Google Sheets