Store Manager – Columbus Circle, NY

About the role

The Store Manager will lead the Boggi Milano boutique at Columbus Circle, ensuring an exceptional omnichannel experience for customers. You will be responsible for driving sales, maintaining brand standards, and developing a high‑performing team in a fast‑paced retail environment.

Key responsibilities

• Supervise daily store operations, including visual merchandising, inventory control, and warehouse coordination.
• Analyze sales data and KPIs, define action plans, and achieve revenue and profitability targets.
• Lead, coach, and evaluate a team of sales associates, conducting regular meetings and performance reviews.
• Handle customer complaints, oversee CRM activities, and ensure seamless omnichannel service.
• Manage staffing, recruitment, onboarding, and shift scheduling to meet business needs.
• Monitor market trends, competitor actions, and implement initiatives to strengthen the brand’s position.
• Ensure compliance with company procedures, labor codes, and safety regulations.

Required profile

• Minimum 5 years of experience as a Store Manager, preferably in a premium or luxury retail environment.
• Fluent English communication skills; additional languages are a plus.
• Strong interpersonal, organizational, and problem‑solving abilities.
• Demonstrated ability to drive team motivation and achieve sales targets.
• Ability to lift 35 lb and stand for long periods; flexible availability on weekends and holidays.
• Willingness to travel internationally once or twice a year.

What we offer

• Base salary $80,000‑$95,000 plus commission.
• Comprehensive benefits: dental, health, vision, 401(k) with match.
• Paid time off, sick leave, and employee discounts.
• Professional development and career growth opportunities.
• Dynamic, inclusive workplace with global expansion opportunities.