Store Lead (Retail Store Manager)

About the role

We are seeking a commercially driven Store Lead to own the performance of a Shapermint retail location in California. You will be responsible for sales results, team development, and delivering an exceptional customer experience on‑site.

Key responsibilities

• Own store sales performance, analyze KPIs such as traffic, conversion, AOV, UPT and labor productivity, and drive results against targets.
• Lead, coach and develop a high‑performing team through hands‑on selling, onboarding, training and performance management.
• Deliver an inclusive, personalized Shapermint experience that builds customer loyalty and repeat visits.
• Oversee daily store operations including scheduling, inventory, POS, visual merchandising and compliance while managing budgets.
• Use sales data, customer feedback and observations to identify growth opportunities and implement corrective actions.

Required profile

• Proven experience leading retail sales performance and achieving measurable commercial results.
• Strong hands‑on selling skills with the ability to coach and improve team performance.
• Experience managing store schedules, inventory, operational controls and labor efficiency.
• Results‑oriented mindset with strong ownership, accountability and problem‑solving abilities.

Required skills

• POS systems
• Inventory management
• Retail performance reporting
• Sales data analysis