Star Creator & Special Project Lead, TikTok Shop

About the role

TikTok is looking for an experienced Project Manager to lead special projects within the TikTok Shop US e‑commerce team. You will drive operational strategy, improve productivity, and support creator‑focused initiatives that shape the future of shopping on TikTok.

Key responsibilities

• Develop deep knowledge of creator operations, workflows and systems.
• Use data‑driven insights to track performance, identify gaps and recommend improvements.
• Collaborate with cross‑functional teams to align priorities and execute business strategies.
• Optimize operational processes and increase overall productivity.
• Establish best‑in‑class frameworks for cross‑team collaboration.
• Lead projects such as creator performance management, high‑potential creator incubation, merchandising matchmaking, and content‑quality improvement.

Required profile

• Bachelor’s degree in Business, Economics, Marketing, Data Science or related field.
• Strong analytical mindset with experience in program/project management, consulting or operations strategy.
• Proven ability to manage projects from inception to successful implementation.
• Hands‑on experience in process optimization and scaling efficiency initiatives.
• Experience collaborating with or leading cross‑functional teams.

Required skills

• Microsoft Office Suite (Excel, Word, Outlook, PowerPoint, MS Project).
• SQL for data extraction.
• BI platforms such as Looker or Tableau.