Staff Engineer – Field Quality

About the role

Join a high‑impact quality engineering team supporting next‑generation autonomous systems deployed in demanding operational environments. You will act as a key link between field performance and engineering execution, translating operational issues into measurable product improvements.

Key responsibilities

• Investigate field‑reported issues and drive root cause analysis across hardware, software, and integrated systems.
• Partner with engineering, manufacturing, and test teams to implement corrective and preventive actions (CAPA).
• Analyze reliability and performance trends to identify systemic quality issues and improve product robustness.
• Support validation, troubleshooting, and failure reproduction efforts for fielded systems.
• Develop quality metrics, reporting, and tracking tools to improve visibility into field performance and defect trends.
• Coordinate issue resolution across cross‑functional teams while ensuring timely communication and closure.

Required profile

• 5+ years of experience in quality engineering, field engineering, systems integration, manufacturing quality, or related technical roles.
• Strong experience with root cause analysis, failure investigation, and corrective action implementation in complex hardware environments.
• Ability to diagnose system‑level issues across mechanical, electrical, and software interfaces.
• Experience analyzing reliability data, defect trends, and operational performance metrics.
• Strong communication and organizational skills with the ability to coordinate across engineering and operations teams.
• Demonstrated ability to manage multiple priorities in fast‑paced development and operational environments.

Required skills

• Python
• SQL
• Jira
• Power BI
• Tableau