Solutions Engineer – New York

About the role

Rox is building an AI‑native revenue operating system and is looking for a Solutions Engineer to join its East Coast team in New York. You will work at the intersection of Sales, Product and Engineering, turning Rox’s technical capabilities into clear customer value.

Key responsibilities

• Become a product expert quickly, mastering Rox’s architecture, use cases and customer workflows.
• Partner with Sales to run high‑impact technical demos and support deals from the first call through close.
• Design and explain integrations across data warehouses, CRMs, AI agents and modern GTM tooling.
• Lead technical discovery conversations that surface real customer problems.
• Translate customer feedback into actionable insights for Product and Engineering.
• Improve demo narratives, technical positioning and sales enablement materials.
• Help onboard and train new Solutions Engineers as the East Coast team scales.

Required profile

• Strong technical aptitude combined with a customer‑obsessed mindset.
• Experience in sales engineering or a similar role that bridges product and revenue teams.
• Ability to simplify complex technical concepts for diverse audiences.
• Proactive attitude toward identifying and fixing inefficiencies in the sales process.

Required skills