Social Worker - Homebound Older Adults

About the role

University Settlement, a historic social justice institution in New York City, is hiring a Social Worker for its Wellness Together program. The program improves the quality of life for older adults who are homebound due to age or infirmity, through case management, virtual group activities and volunteer services. It is part of the agency's LEARN network. Social workers spend most of their time in the community through home visits and partnerships. The position is full time, Monday to Friday, 9:00am to 5:00pm, hybrid, 35 hours per week.

Key responsibilities

• Provide intake, ongoing assessment and develop individualized, goal-oriented service plans for homebound older adults
• Screen and assess clients for social determinants of health, mental health, trauma, risk and substance use
• Provide crisis intervention, prevention and resolution
• Perform outreach, case assistance, entitlement evaluation, referrals and advocacy to link services to homebound older adults
• Maintain relationships with partner organizations and help deliver and follow up on collateral services
• Conduct outputs and outcome evaluations as required by funders, and assist in program planning and evaluation
• Assist with virtual programming for homebound older adults
• Enter data into database systems and CRM platforms daily, weekly and monthly, keep client files up to date and report outcomes regularly
• Give feedback on new documents and forms, coordinate quality control and program measurements with staff, supervise social work interns weekly and facilitate peer supervision

Required profile

• Master of Social Work or a related field
• Bilingual: fluent written and spoken in Spanish, Cantonese, Mandarin, Polish, Ukrainian, Russian or Italian (requirements may change)
• Prior experience working with older adults preferred
• Ability to build professional helping relationships, communicate with diverse populations and work independently

Required skills

• Excellent Microsoft Office skills
• Strong attention to detail
• Resilience in assessing unexpected, real-time situations