Bilingual Case Manager - NORC Program

About the role

Hudson Guild, a non-profit founded in 1895 focused on Chelsea and the west side of Manhattan, is looking for a bilingual case manager for its Naturally Occurring Retirement Community (NORC) program. Working under the supervision of the Assistant Director, the case manager provides case management assistance and must have strong working knowledge of government entitlement and social services systems.

Key responsibilities

• Provide services ranging from concrete services such as benefits and entitlements to case assistance, group programming, advocacy, resources and referrals.
• Conduct intakes, screenings and needs assessments as assigned.
• Facilitate support groups as assigned by the supervisor.
• Provide information and make referrals to other appropriate services.
• Take part in case presentations, staff meetings, field visits and regular training.
• Submit work schedules and statistics on time and keep the supervisor informed of priorities.
• Participate in community-building activities and encourage participants to support them.
• Work toward programmatic targets and goals in all activities provided to participants.

Required profile

• Bachelor's degree in human services, Social Work or another related field.
• 1 to 2 years of experience in the health and human service field, including long-term services and supports.
• Flexibility to work some evening hours and weekends, and availability on Thanksgiving, Christmas and other holidays and special events as needed.

Required skills

• Knowledge of resource and benefit programs.
• Excellent organizational, communication, outreach and advocacy skills.
• Ability to work as a team.

What we offer

• Salary of $50,000 to $52,000 annually.
• 24 vacation days, 1 floating holiday and 12 sick days.
• Medical, dental and vision insurance and a 403(b) plan.