Service Technician - Paper Mills

About the role

Solenis, a global provider of water and hygiene solutions, is looking for a hands-on Service Technician to support its customers in the Green Bay and Appleton area. The role works directly inside paper and pulp mills, helping ensure chemical treatment programs and equipment run safely and efficiently. It suits someone with mechanical or electrical maintenance experience who enjoys troubleshooting, working independently and building customer relationships.

Key responsibilities

• Perform routine testing, monitoring and data collection at customer sites.
• Conduct basic laboratory analysis and contribute to service reports.
• Monitor chemical treatment programs and adjust feed rates to optimize performance.
• Manage chemical inventory, transfers and deliveries to customer systems.
• Install, maintain, troubleshoot and repair chemical feed and monitoring equipment.
• Diagnose mechanical and electrical issues and perform equipment repairs.
• Partner with customers to resolve operational challenges and identify improvement opportunities.
• Communicate findings and recommendations to site managers, engineers and customer personnel.
• Maintain a strong commitment to safety in all work activities.

Required profile

• High school diploma or GED required.
• 2+ years of experience maintaining, troubleshooting or repairing mechanical and/or electrical equipment in an industrial environment.
• Experience in manufacturing, paper mills, chemical plants, wastewater treatment or similar industrial settings is preferred.
• Chemical handling experience is a plus but not required.
• Ability to work independently and interact professionally with customers.

What we offer

• Expected pay of $52,760 to $77,374 plus discretionary bonuses, depending on skills and experience.
• Medical, dental, vision and 401K benefits.
• Opportunities for professional growth and development.