Service Supervisor – Property Management

About the role

The Service Supervisor ensures that all interior and exterior areas of the community, including buildings, grounds, amenities and common spaces, meet Greystar’s standards for cleanliness, safety, appearance and functionality. This full‑time position is based in Dallas, Texas and combines hands‑on technical work with oversight of maintenance processes.

Key responsibilities

• Receive and complete work orders generated from resident service requests, diagnosing the source of defects and performing repairs in line with company policies, safety standards and code requirements.
• Manage the “make‑ready” process for vacant apartments, conducting pre‑move‑out inspections, creating punch‑lists, scheduling vendors and contractors, and procuring necessary supplies and materials.
• Oversee routine upkeep of the community, ensuring that mechanical and technical systems operate correctly and that common areas remain presentable.
• Coordinate with vendors, contractors and internal teams to schedule and complete maintenance tasks efficiently.

Required profile

• Technical and mechanical aptitude with experience in property or facilities maintenance.
• Ability to diagnose issues, follow established procedures and adhere to safety and code standards.
• Strong organizational skills for managing work orders, inspections and vendor schedules.

Required skills