Senior HR Business Partner / Manager

About the role

The Senior HR Business Partner / Manager acts as a trusted advisor to business leaders, managers and employees, delivering strategic and operational HR support across a mixed union‑represented and non‑union workforce. The role blends strong business acumen with hands‑on HR expertise to drive workforce effectiveness, employee engagement and organizational performance.

Key responsibilities

• Partner with leaders to translate business priorities into practical people plans and HR solutions.
• Provide coaching, consultation and guidance on talent, performance, organizational and employee matters.
• Leverage workforce data and HR insights to identify trends, risks and opportunities for informed decision‑making.
• Support organizational changes, restructures, workforce initiatives and business transformation efforts.
• Collaborate with HR Centers of Excellence to implement enterprise and regional programs, adapting them to local needs.
• Promote AI fluency and champion adoption of AI‑enabled ways of working across the workforce.
• Serve as the primary HR partner for labor and employee relations, handling grievances, performance and conduct issues, and ensuring consistent application of policies and collective bargaining agreements.

Required profile

• Extensive experience in labor and employee relations, preferably with union‑represented workforces.
• Strong business judgment, negotiation and influencing capabilities.
• Proven ability to build trusted relationships with leaders, employees, union representatives and HR stakeholders.
• Comfort operating in a complex, fast‑paced environment and driving change.

Required skills