Senior Executive Assistant (Remote)

About the role

We are seeking a proactive Senior Executive Assistant to support the founder of a fast‑growing home services company. This full‑time remote position will free the founder from day‑to‑day administrative bottlenecks, allowing them to focus on strategic growth.

Key responsibilities

• Financial administration and collections: follow up on past‑due invoices, manage aging accounts receivable (10‑ and 30‑day cycles), and organize missing client documents such as W‑9s and 1099s.
• Operations and phone coverage: handle inbound customer inquiries, assist with dispatch coordination for field technicians, and process web‑form leads.
• Website coordination and general admin: act as the liaison between the owner and the website developer to implement updates, and perform daily administrative tasks to streamline operations.

Required profile

• Near‑native English proficiency (C1 level) with the ability to communicate exclusively in English throughout the shift.
• Tech‑savvy and quick to learn multiple scheduling tools, CRM platforms, and other software.
• Assertive yet professional demeanor, comfortable making outbound collection calls while maintaining strong customer relations.
• Familiarity with social media platforms, especially Facebook, is a plus.

Required skills

• CRM platforms
• Scheduling tools
• Website coordination
• Facebook (social media)