Seasonal Part-Time Asset Protection Associate

About the role

The American Girl New York City retail store is looking for a Seasonal Part-Time Asset Protection Associate to help maintain a safe environment for customers and employees and to safeguard company assets. The position is part of the store team and requires a valid New York State security license.

Key responsibilities

• Maintain a safe environment for customers and employees by monitoring and correcting safety concerns and guiding customer traffic when needed.
• Provide external and internal customer service in a positive, friendly and professional way, and help de-escalate difficult situations.
• Prevent loss of company assets through surveillance, employee package checks and trash checks, and apply knowledge of civil and criminal laws pertaining to retail security.
• Serve as a safety mentor for store employees and lead by example.

Required profile

• A valid state-specific security license is required.
• One to two years of loss prevention, law enforcement, criminal justice, military or security experience is preferred.
• Demonstrated ability to work with a broad and diverse workforce and customer base, including children, is preferred.
• Availability for evening, weekend and holiday shifts.

Required skills

• Working knowledge of Microsoft Word, Excel and Outlook is preferred.
• Ability to multi-task, communicate well and stay professional while showing compassion and understanding.

The hourly rate is between $19.00 and $20.00, depending on education, skills and experience.