SDET II - Human Services Transformation

About the role

Deloitte's Human Services Transformation team, within the Government & Public Services practice, is hiring an SDET II in Des Moines, Iowa. The team supports large, complex systems development and transformation projects for human service agencies across federal, state and local government. The role sits in the Customer team, which works on customer and commercial strategies, digital products, marketing, commerce, sales and service.

Key responsibilities

• Support systems implementation, operations and maintenance, and application support activities.
• Contribute to workstreams covering help desk operations and software application development and maintenance.
• Complete assigned tasks and deliverables in line with project timelines and quality standards.
• Review work products for accuracy and identify issues for escalation.
• Collaborate with team members and client stakeholders to support project execution.

Required profile

• 1+ year of experience with state public assistance systems supporting eligibility determination, benefits administration or case management.
• 1+ year of experience supporting state government clients in eligibility determination, benefits calculation, benefits issuance or information management.
• 1+ year of experience supporting systems implementation, operations and maintenance, help desk operations or software application development and maintenance.
• Ability to travel 0-25% on average, depending on clients and sectors served.
• Bachelor's degree or equivalent work experience.

Required skills

• Ability to work independently and collaborate in a team, with strong written and verbal communication.
• Meticulous attention to detail and ability to lead projects or workstreams.
• Ability to manage and prioritize multiple tasks in a fast-paced environment and meet deadlines.
• Preferred: experience managing workstreams or coordinating team members on technology engagements, supporting proposal development, and resolving client issues in a project environment.

What we offer

• Wage range of $71,300 to $118,900, depending on skills, experience and other factors.
• Possible participation in a discretionary annual incentive program.
• Professional development, mentorship and leadership opportunities.