Salesforce FSO Manager - Multiple Positions

About the role

EY's San Antonio Technology Consulting Service Delivery Center is hiring several managers for its Customer Digital Technology - Salesforce Financial Services Office. The role covers all delivery phases of Salesforce solution deployments, leading teams and supporting senior managers in managing the Salesforce competency.

Key responsibilities

• Participate in all delivery phases of Salesforce solution deployments, including inception, elaboration, construction and transition, across multiple engagements
• Work on Salesforce configurations, customizations, integrations and data migrations
• Lead team members and manage and motivate teams of professionals with diverse skills
• Oversee requirements specifications and design documents, and facilitate workshops to gather functional requirements from client partners, on-site and remotely
• Create use cases for business processes, document design deliverables and complete configuration documents
• Conduct unit tests, support user acceptance testing and defect resolution, and develop training and communications materials
• Support senior managers in stakeholder management and day-to-day management of the Salesforce competency, maintain client relationships and cultivate business development opportunities

Required profile

• Bachelor's degree in Computer Science, Engineering, Information Systems or a related field with 5 years of post-baccalaureate experience, or a Master's degree with 4 years of experience
• 3 years of experience in software configuration, development, workflow, process design, analysis and/or quality assurance
• 3 years of experience in a technology team covering requirements definition, architecture design, conversion and/or testing
• 1 year of experience implementing technology solutions with Agile and Waterfall methodologies
• 1 year of experience with Salesforce configuration, integration and project delivery, including workflows, plugins and/or system administration
• 1 year of experience with Salesforce automated deployments and DevOps solutions in a shared services function
• Domestic travel up to 15% to serve client needs

What we offer

• Base salary of $149,885 per year
• Medical and dental coverage, pension and 401(k) plans, and paid time off
• Hybrid model with most client-facing roles working in person 40-60% of the time
• Flexible vacation and paid holidays