Sales Team Lead (US Market)

About the role

Crystalia Glass LLC is seeking a hands‑on Sales Team Lead to own end‑to‑end sales execution for the US market. You will manage CRM operations, inbound lead flow, call quality, and team development in a high‑volume, inbound‑driven environment.

Key responsibilities

• Own and optimize CRM and sales operations, ensuring data hygiene, pipeline structure, SLAs and inbound workflows.
• Lead, coach and develop a team of 5+ sales representatives, conducting performance reviews and recruiting new talent.
• Manage high‑volume inbound leads, guaranteeing fast response times, balanced workload and optimal lead distribution.
• Maintain call quality standards, review calls, coach objection handling and develop supporting channels such as SMS and email.
• Drive performance through analytics, reporting on conversion rates, deal value, speed to lead and revenue per rep, and implement data‑backed improvement initiatives.

Required profile

• 7–10 years of sales experience with a strong focus on execution and revenue growth.
• At least 2 years of managerial experience leading sales teams.
• Hands‑on experience with CRM systems (HubSpot or similar) and daily pipeline management.
• Proven track record managing inbound sales in a B2C or high‑volume environment.
• Fluent English and ability to work with US‑based clients.

Required skills

• HubSpot (or comparable CRM) operational use and reporting.
• Call‑based sales methodology and call‑tracking tools.
• Data analysis and performance‑driven decision making.

What we offer

• Full‑time remote role (8:30 AM – 5:00 PM EST).
• Fixed salary plus performance‑based bonuses.
• Real ownership of the sales function in a scaling US business.
• Opportunity to work with an international team and prestigious US clients.