Sales Operations Specialist

About the role

Morris Group, Inc., a third-generation, family-owned machine tool distributor serving manufacturers of precision machined parts, is hiring a Sales Operations & Support Specialist in Windsor, CT. This office-based role supports the Outside Sales team, keeps sales processes running smoothly and coordinates across Sales, Marketing, Contracts and Project Management. It focuses on owning and supporting the CPQ (Configure, Price, Quote) system and keeping customer and sales data accurate in Salesforce.

Key responsibilities

• Support the Outside Sales team so they can meet and exceed sales goals, and act as a key internal point of contact for customers.
• Partner with Marketing on sales initiatives, campaigns and materials.
• Own the CPQ system and keep customer and deal information accurate in Salesforce.
• Work with Contracts and Project Management to keep machine details, statements of work (SOWs) and shipment schedules accurate and on time.
• Help customers with technical inquiries by coordinating with the right internal resources.
• Create machine tool layouts (sizes, specifications, weights) and prepare deal sheets, pricing documentation and product line pricing support.
• Coordinate scheduling and logistics for customer visits, demonstrations and meetings.
• Occasional travel may be required.

Required profile

• College degree preferred.
• Prior experience in sales support, sales operations or technical support strongly preferred.
• Experience with Salesforce or similar CRM systems required.
• Strong organization, attention to detail, communication skills and proficiency in math and analysis.

Required skills

• Proficiency in Microsoft Office, including Outlook and PowerPoint.
• Experience with CPQ systems strongly preferred.
• SolidWorks experience is a plus.

What we offer

• Competitive starting salary.
• Comprehensive health benefits, including a zero-premium medical plan option, vision, dental and company-paid life insurance.
• 23 paid days off in the first year and 10 paid holidays.
• 401(k) with company contribution and tuition reimbursement.
• Employee appreciation events, an Employee Assistance Program and mental and physical wellness support.