Sales Advisor – Retail Boutique in New York City

About the role

As a Sales Advisor at BOGGI Milano, you will be a true Brand Ambassador, welcoming each client with care, understanding their needs, and guiding them through a personalized and memorable shopping experience both in‑store and online. Your contribution will be essential to strengthening the brand image and achieving sales goals through quality service and trusted relationships.

Key responsibilities

• Deliver an elevated client experience, promoting the brand, products, and loyalty programs with every interaction.
• Understand client needs, present products confidently, and guide them toward the best choice.
• Build long‑term client relationships, fostering trust, loyalty, and repeat business.
• Contribute to individual and team sales targets, supporting the store’s commercial success.
• Support omnichannel sales initiatives, including Click & Collect, Seek & Send, and in‑store digital tools.
• Handle client requests and feedback professionally, escalating to the Store Manager when needed.
• Maintain the store’s presentation and organization to meet brand standards.
• Assist with inventory management, stock replenishment, and cash operations in compliance with company policies.
• Take initiative on the sales floor, supporting team members and helping maintain smooth operations.

Required profile

• Passionate about men’s fashion and delivering exceptional service.
• Proactive, detail‑oriented, and results‑driven mindset.
• Strong interpersonal skills with ability to connect with clients and collaborate with the team.
• Previous experience in premium or fashion retail preferred.
• Comfortable supporting junior team members and stepping up when needed, without a formal management role.
• Flexible to work weekends, holidays, and peak retail seasons, available at least 2 out of 3 weekend days.

Required skills

• POS systems
• Inventory management software
• Digital omnichannel tools (Click & Collect, Seek & Send)

What we offer

• Continuous training in product, sales, and brand culture.
• Opportunities for internal growth within an international, fast‑expanding group.
• Collaborative team environment that values trust and collective results.