Revenue Operations (first hire)

About the role

As Shepherd’s first Revenue Operations hire, you will be the operational backbone of the GTM team, partnering with leadership to shape strategy, improve processes, and drive growth.

Key responsibilities

• Serve as a strategic business partner to GTM leadership, supporting pipeline reviews, forecasts, and QBRs with rigorous analysis.
• Own the GTM operating rhythm, including weekly reporting, pipeline hygiene standards, and performance tracking against targets.
• Identify bottlenecks in GTM processes and lead initiatives to improve efficiency.
• Manage territory planning, quota setting, and sales compensation design in partnership with Finance.
• Maintain and enhance the sales tech stack (Salesforce, Outreach), ensure data integrity, and build dashboards for real‑time visibility.

Required profile

• 6+ years of experience in Sales Operations, Revenue Operations, or a similar high‑growth environment.
• Deep understanding of GTM motions, pipeline management, and B2B sales processes.
• Strong Salesforce expertise; experience with Outreach or comparable sales engagement tools is a plus.
• Proficiency in SQL and Excel/Sheets for data analysis, plus experience with BI tools such as Looker or Metabase.

Required skills

• Salesforce
• Outreach
• SQL
• Excel / Sheets
• BI tools (Looker, Metabase, Hex, Sigma)

What we offer

• 100% premium health, dental, and vision coverage.
• Unlimited PTO and flexible time off.
• Fertility and family‑building support.
• Daily meals, snacks, and a dog‑friendly office.
• Competitive 401(k) plan.