Retail Sales Associate – Fashion Valley Mall

About the role

Join Nespresso’s boutique inside Bloomingdale’s at Fashion Valley Mall as a part‑time Retail Sales Associate. You will be the welcoming face of the store, helping customers discover their perfect coffee and creating memorable experiences. This role blends a passion for coffee with exceptional customer service.

Key responsibilities

• Act as a brand advocate, sharing Nespresso’s sustainability mission and recycling initiatives.
• Greet customers, engage them, and provide personalized coffee and machine recommendations.
• Offer complimentary coffee tastings and promote products to drive sales.
• Maintain an elegant boutique environment, including stocking the coffee wall, arranging displays, and assisting with shipments.
• Collaborate with teammates to ensure a cohesive, high‑performing work environment.
• Participate in training to build product knowledge and service excellence.

Required profile

• People‑oriented with a strong desire to deliver outstanding customer service.
• Comfortable working in a fast‑paced retail setting and adaptable to change.
• Reliable and punctual, available for open/close shifts, weekends, and holidays.
• Patient, resourceful, and able to troubleshoot issues on the spot.

What we offer

• Competitive hourly pay of $21.00 plus quarterly bonuses for team sales and service goals.
• Opportunity to become a coffee expert through extensive training.
• Supportive, inclusive culture with DE&I resource groups and employee recognition programs.
• Benefits package including a free Nespresso machine, coffee allowance, 401(k) match, health and mental‑wellness programs, educational reimbursement, commuter benefits, pet‑adoption reimbursement, and discounts at over 2,000 companies.