Resident Service Coordinator – Apiary Residence

About the role

The Resident Service Coordinator at the Apiary Residence will be the primary point of contact for prospective and current tenants, as well as property staff. You will use your knowledge of the community and its amenities to ensure a smooth, welcoming experience for residents and support the overall quality of living.

Key responsibilities

• Welcome new residents, provide orientation, and assist with utility set‑up.
• Manage package deliveries, notifications, and claim reminders.
• Develop and publish the property newsletter featuring events, services, and advertisements.
• Coordinate resident activities and events in partnership with property staff.
• Address resident concerns such as neighbor disputes, maintenance requests, and general inquiries.
• Support property staff in planning and implementing resident‑focused programs.

Required profile

• Strong customer‑service orientation with the ability to interact professionally with tenants and staff.
• Excellent communication and interpersonal skills.
• Organizational ability to manage multiple resident‑related tasks simultaneously.
• Knowledge of property operations and community amenities.

Required skills

• Proficiency in using standard office software for communication and newsletter creation.