Remote Receptionist

About the role

We are looking for a friendly, professional and highly organized individual to act as the first point of contact for Qureos Inc. in a fully remote setting. The Remote Receptionist will handle phone calls, emails, live‑chat messages and other inquiries while delivering exceptional customer service and administrative support.

Key responsibilities

• Answer and direct incoming phone calls in a courteous and professional manner.
• Respond promptly to emails, live‑chat messages and other customer inquiries.
• Greet and assist clients virtually while maintaining a positive and professional image.
• Schedule appointments, meetings and calendar events.
• Maintain accurate records, contact information and customer databases.
• Route inquiries to the appropriate department or team member.
• Prepare, edit and distribute correspondence and documents.
• Perform data entry and maintain electronic filing systems.
• Monitor voicemail and ensure timely follow‑up on messages.
• Assist with general administrative and clerical tasks, including coordinating virtual meetings.
• Handle confidential information with discretion.
• Support additional administrative projects as assigned.

Required profile

• High school diploma or equivalent.
• Excellent verbal and written communication skills.
• Strong attention to detail and ability to multitask in a fast‑paced remote environment.
• Professional and courteous demeanor when interacting with clients and colleagues.

Required skills

• None specified