Remote Case Manager (Pre-Litigation) - Personal Injury

About the role

LeVar Law, an established personal injury firm in Arkansas, is hiring a full-time remote Case Manager to join its team. The position reports to the Operations Manager and covers pre-litigation work, guiding cases from intake through resolution while working closely with attorneys, clients, medical providers, insurance companies and other members of the legal team.

Key responsibilities

• Serve as a primary point of contact for clients, keeping them informed and building trust during stressful situations
• Keep case files, documentation and case progress organized, and track medical treatment, outstanding records and deadlines
• Collect and review medical records, bills and treatment summaries, and coordinate with healthcare providers and insurers to obtain records and authorizations
• Draft correspondence, demand letters and settlement summaries for attorney review, and prepare cases for settlement negotiations or litigation
• Organize exhibits and records for litigation, monitor deadlines such as statutes of limitations and discovery schedules, and communicate with opposing counsel and insurers as directed by attorneys

Required profile

• At least 3 years of experience in case management, personal injury, paralegal work or a related legal support role
• Ability to manage multiple active cases at different stages, work independently and prioritize competing responsibilities
• Strong written and verbal communication, attention to detail and a proactive approach to problem-solving
• Empathy, patience and professionalism when working with clients
• Nice to have: previous personal injury experience, familiarity with insurance claims and medical billing, knowledge of Arkansas personal injury law, and a paralegal certification or degree in legal studies

Required skills

• Confidence with case management software, document management systems and Microsoft Office