Registrar Services Coordinator

About the role

The Coordinator for General Population Services acts as the primary customer‑service expert for the Office of the University Registrar, handling a wide range of inquiries from students, faculty, staff, alumni and the public.

Key responsibilities

• Answer inquiries about registrar functions, fees, academic calendar, and Workday Student.
• Assist walk‑in visitors, monitor registrar email accounts, and handle phone calls regarding confidential academic records.
• Process registration requests, advanced standing tests, and retroactive section changes using Workday Student.
• Authenticate documents, provide jury letters, verify benefits, and manage selective service status updates.
• Support imaging of academic source documents with Hyland OnBase, including scanning, indexing and retrieval.

Required profile

• Bachelor’s degree or equivalent experience.
• Understanding of FERPA regulations and ability to refer students to appropriate health or safety resources.

Required skills

• Proficiency with Workday Student system.
• Experience using Hyland OnBase for document management.

What we offer

• Comprehensive health, dental, vision, and life insurance.
• Retirement plans, flexible spending accounts, and paid holidays.
• Tuition exemption for qualified positions and professional development opportunities.